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The GLH Living Donor Ambassador plays a crucial role in Give to Live Health’s mission of helping transplant patients in their effort to find lifesaving living kidney donors, while simultaneously unburdening transplant center staff. The GLH-LDA serves as a knowledgeable resource for kidney transplant candidates, their families as well as individuals considering living organ donation. Additionally the Ambassador is the point person for all day-to-day interface with the transplant center staff.

• Conduct educational sessions and presentations to raise awareness about living kidney donation, addressing common misconceptions, and highlighting the impact of donation on recipients.Add a description about this item

• Strategize, develop, and assist in executing individualized community outreach in close collaboration with transplant candidates and their families.

• Serve as main point of contact for potential donors to help them understand what it means to be a living kidney donor and provide on-going support as they consider and navigate the process of becoming a living donor.

• Perform yearly post-surgery check-ins with donors, to note any changes in health status due to donation. Immediately report any changes to medical team for proper follow-up.

• Always available to answer questions, respond to concerns and help guide patients and potential donors, throughout the process.

• Collaborate with healthcare professionals, community organizations, and transplant centers to advocate for living donation and foster partnerships that enhance outreach efforts.

• Maintain accurate records of interactions with transplant candidates and potential donors, track outreach efforts, and contribute to reports on program effectiveness and donor outcomes.

• Follow all required policies and procedures regarding patient confidentiality and information security. Report any issues promptly to management.

• Provide training and mentorship to new Ambassadors, ensuring they are well-prepared to support potential donors. Share best practices and facilitate ongoing education for the Ambassador team.

• Uniquely strong interpersonal skills with the ability to communicate EFFECTIVELY and EMPATHETICALLY

• Self-starter with meticulous organizational skills 
• Ability to work independently and as part of a team, with a commitment to the mission of Give to Live Health.

• 3+ years’ experience in healthcare, patient advocacy or related field 
• Experience in transplant setting as professional or patient is a plus but not required.
• Experience in community outreach 
• Bachelor’s degree in social work, healthcare administration, public health, or related field 

• Excellent written and oral communication skills
• Proficiency in Spanish is helpful but not required
• Experience with Word, Excel, PowerPoint and Outlook

• On the lives of individuals and families through promoting living organ donation
• Giving hope to patients who might be frightened and confused about their future.